Field Service Engineer

As a Field Service Engineer, you will become part of our service team and contribute to the success of our customers. Based in the Netherlands, you will travel worldwide to carry out troubleshooting, maintenance and installation work.

Hours per week: 32–40 hours Location: Hengelo / worldwide

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What do we expect from you?

Experience and expertise: You have completed a technical qualification as a technician or have a comparable qualification, preferably combined with experience in injection moulding machines.
Passion for technology: You enjoy taking on technical challenges and have a strong affinity with machines and how they work.
Communication skills: You have strong communication skills and a friendly, professional manner. You enjoy working at customer sites and are able to explain complex technical matters in an understandable way.
Independence and flexibility: As a Field Service Engineer, you will travel frequently and work independently. You are flexible and able to remain calm and solution-oriented, even under time pressure.

What do we offer?

Exciting challenge: You will become part of a dynamic team that develops innovative solutions for the injection moulding industry and helps shape its future.
International opportunities: Our company operates worldwide, giving you the opportunity to take part in interesting projects in different countries.
Comprehensive training programme: We offer an extensive training programme that will help you become an expert in our field. The programme includes internal and external training in mechanics, electrical engineering, hydraulics, software and much more.
Development opportunities: We support your professional development through targeted training and further education.
Attractive working environment: We offer a pleasant working atmosphere, modern work equipment and a competitive salary and benefits package.
Work equipment: We provide all the equipment you need to fully support you in your work, including a company car, laptop, phone and tools. We also use a service platform that gives you access to all relevant real-time information via an app on your phone.

What will you be doing?

Customer satisfaction comes first: You are the face of our company at the customer's site. With your excellent technical skills and friendly approach, you ensure that our customers are fully satisfied with our machines.
Maintenance and repairs: As an injection moulding machine technician, you are responsible for professionally maintaining and repairing our machines at customer sites. You ensure that they remain in excellent condition to guarantee optimal production.
Technical advice: You act as an expert and advisor to our customers, supporting them with technical challenges and opportunities for optimisation to improve their production efficiency.
Training: You provide training to our customers, giving them the knowledge they need to operate our injection moulding machines.

Take the next step in your career and become part of our highly motivated team of skilled injection moulding machine technicians! At Stork IMM, you will be valued not only for your professional expertise, but also as a person. We place great importance on a family-oriented working environment where every individual counts. We have an open communication culture in which ideas and suggestions are welcomed and heard.

Your opportunity

This position as a Field Service Engineer for injection moulding machines gives you the opportunity to take on a varied and responsible role in a future-oriented company. You will be part of a team that works together to move the manufacturing industry forward and develop innovative solutions.

Take on the challenge and apply as a Field Service Engineer. We look forward to meeting you and achieving success together.

What Our Team Says

Meet the people behind our performance

Our employees share their experiences and insights about being part of Stork IMM.

"I started at Stork IMM in the field service department as a Service Technician. Over the years, I transitioned to the internal service team, and my role evolved from Service Technician to Troubleshooter. In this position, I’m responsible for handling all customer inquiries related to machine malfunctions. Lately, I’ve also been involved in some sales activities. Sales has always appealed to me, and Stork IMM is giving me the opportunity to explore this further.

Working at Stork IMM is truly amazing. You can start out as a technician and grow into roles like Area Sales Manager. Anything is possible as long as you’re ambitious, proactive, and show what you’re capable of. On top of that, the product is truly impressive. Both Stork IMM and its machines are constantly evolving. It never stands still, and that’s exactly why I still enjoy working here after all these years."

- Huseyin Koltuk, International Service & Sales

"When a colleague from Stork IMM reached out to me via LinkedIn, I decided to go for an interview – and it turned out to be a perfect match. I was immediately drawn to the open and friendly atmosphere, and that still holds true today. There’s a culture of being direct and honest with each other, working hard, but always making room for a good laugh.

What makes my job so enjoyable and challenging is the dynamic nature of it. Every day is different because of the interaction with both technicians and customers. I’m committed to helping our technicians maintain a healthy work-life balance. Sometimes they have to travel to far-off places like Africa for assignments and are away from home for two or three weeks. We always plan these trips in consultation, so that everyone feels comfortable with the arrangements. It gives me great satisfaction to organize this properly for them."

- Janine, Planner Serviceteam

"I started at Stork IMM as a Goods Management employee, mainly focused on quality control. With a desire to keep growing, I enrolled in a Transport and Logistics Specialist course through a POP discussion, which was a valuable step for both me and the company. I now act asa stand-in for the supervisor during his absence and hope to grow further in this role.

I enjoy variety and challenges and appreciate the freedom to work independently. What makes Stork IMM special is its family-oriented atmosphere. My son even got a chance to work here during his gap year, which helped launch his career. The company’s flexibility and local Twente culture create a great balance between work and life and a friendly work environment."

- Dennis Verschoor, Goods Management Specialist

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Ready for a new challenge?

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Curious about our organization?

Mandy Oude Nijhuis

Is happy to assist you!

People with performance

We are Stork IMM – inventors, engineers, and builders of high-performance injection moulding machines. But above all, we are partners, working closely with our customers to build machines that perfectly match their production needs.

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